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Terms & Condition

Effective Date: Tuesday, April 15, 2025
 

Welcome to NYAAK.COM.BD (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our platform, you agree to be bound by these terms. Please read them carefully before using our site.
 


1. Use of the Website:

  • By using NYAAK.COM.BD, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

  • You agree not to misuse the site or violate any laws while using our services.

  • We reserve the right to deny access, terminate accounts, or cancel orders at our discretion if we suspect a breach of these terms.
     


2. Product Information and Pricing:

  • We strive to ensure accuracy in product descriptions, prices, and images. However, errors may occur. In such cases, we reserve the right to correct any inaccuracies and update or cancel orders if necessary.

  • All prices are in BDT and inclusive of VAT unless stated otherwise.

  • Product availability is subject to change without notice.
     


3. Order Acceptance and Cancellation:

  • Order confirmation does not signify our acceptance of your order. We may cancel or limit the quantity of any order at our sole discretion.

  • Orders may be canceled due to stock issues, pricing errors, or payment verification problems. If canceled, we will notify you and refund any payments made.
     


4. Delivery and Shipping:

  • We aim to process and deliver all orders within the stated timeframe. However, delays may occur due to unforeseen circumstances.

  • Delivery charges, timelines, and locations are listed at checkout and in our [Delivery Policy].

  • If a customer refuses to accept delivery without valid reason, NYAAK reserves the right to limit future services to the customer.
     


5. Returns and Exchanges:

  • If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 3 days of receiving your order. Please refer to our [Return & Refund Policy] for detailed instructions.

  • Items must be returned in their original condition, with tags and packaging intact.
     


6. Account Responsibilities:

  • You are responsible for maintaining the confidentiality of your account details.

  • NYAAK is not liable for any loss or damage resulting from unauthorized use of your account.
     


7. Intellectual Property:

  • All content on NYAAK.COM.BD, including logos, images, text, and graphics, is the property of NYAAK or its content suppliers and protected under copyright and trademark laws.

  • Unauthorized use of any content is strictly prohibited.
     


8. Privacy:

  • Your privacy is important to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your personal information.
     


9. Modifications to Terms:

  • NYAAK reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

  • Continued use of the website after such changes implies acceptance of the revised terms.
     


10. Governing Law:

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.
     


If you have any questions or concerns regarding our Terms and Conditions, please contact us at:

📧 Email: support@nyaak.com.bd
📞 Phone: +8801750979150